Privacy Policy

Last updated: 18 May 2026

1 · Data Controller

5VISION GmbH
Bad Nauheimer Straße 4
64289 Darmstadt
Germany

Represented by: Michelle Essadi (Managing Director)
Email: office@5vision.gmbh
Phone: +49 69 8700 6247

2 · Scope

This privacy policy applies to the website 5vision.de and to all social media presences operated by 5VISION GmbH (see section 8). Separate policies may apply to the websites of our individual brands (5VISION.NEWS, 5VISION.MEDIA, 5VISION.TECH, 5VISION.SHOP).

3 · Overview of Processing

Types of data processed

  • Master and contact data (name, organisation, email, phone)
  • Content data (form entries, inquiries)
  • Usage and meta/communication data (IP address, browser information, access times)

Categories of data subjects

Visitors and users of the website, communication partners, business and contractual partners.

Purposes of processing

Provision of the website, response to inquiries, security, compliance with legal obligations.

4 · Legal Bases

Processing is based on the GDPR:

  • Art. 6 (1) (a) GDPR — Consent.
  • Art. 6 (1) (b) GDPR — Performance of a contract or pre-contractual measures.
  • Art. 6 (1) (c) GDPR — Compliance with legal obligations.
  • Art. 6 (1) (f) GDPR — Legitimate interests.

In addition, the German Federal Data Protection Act (BDSG) and the Telecommunications-Digital-Services-Data-Protection-Act (TDDDG) apply.

5 · Security

We implement appropriate technical and organisational measures pursuant to Art. 32 GDPR to ensure a level of security appropriate to the risk. Transmission is encrypted via TLS (visible as the https-prefix in the address bar). Server-side we apply access controls, regular updates and backup procedures.

6 · Transfer to Third Parties / Third Countries

Transfer of personal data to other recipients (e.g. processors such as our hosting provider) takes place exclusively on one of the legal bases listed in section 4 and only under appropriate data processing agreements (Art. 28 GDPR).

Transfers to third countries (outside the EU/EEA) only take place where an adequate level of protection within the meaning of Art. 44 et seq. GDPR is ensured (adequacy decision, standard contractual clauses, etc.). Visiting our social media presences (section 8) may involve a transfer of data to the USA by the respective providers.

7 · Hosting and Server Logs

This website is hosted by:

Hetzner Online GmbH
Industriestr. 25, 91710 Gunzenhausen, Germany

Privacy policy:hetzner.com/de/rechtliches/datenschutz— Data processing agreement:hetzner.com/de/rechtliches/auftragsverarbeitung

Each page request causes the following data to be stored in server log files:

  • IP address
  • Date and time of access
  • Requested URL/file and amount of data transferred
  • Browser type, browser version, operating system
  • Referrer URL

Legal basis: Art. 6 (1) (f) GDPR (security and stability of operations).
Retention: max. 30 days, then deletion or anonymisation — except in case of security incidents until resolved.

8 · Contact Form

When you use our contact form, we process the data you provide (name, organisation, phone, email, inquiry) solely to respond to your request.

Legal basis: Art. 6 (1) (b) GDPR (pre-contractual measures) or Art. 6 (1) (f) GDPR (legitimate interest in efficient inquiry handling).
Transmission: Messages are delivered via SMTP to our business email address. Sending is handled by our email provider (data processor).
Retention: until your inquiry has been processed. Statutory retention periods (in particular under commercial and tax law) remain unaffected.

Note: The form contains a technical honeypot field as protection against automated bot submissions. No personal data is processed — the field is only checked server-side for bot activity.

9 · Cookies and Local Storage

Without your consent we use no tracking, analytics or marketing cookies on 5vision.de. Until you have made your choice, no third-party scripts that would store cookies are loaded.

To manage your consent we use a cookie consent tool. It stores only your decision (acceptance or rejection) locally in your browser (LocalStorage, key 5v-consent) for 180 days. No data is transmitted to us or third parties. This storage is technically necessary to avoid asking you again on every visit — legal basis: Art. 6 (1) (f) GDPR in conjunction with § 25 (2) no. 2 TDDDG.

Only after your consent is Microsoft Clarity loaded. Clarity then sets its own cookies and storage entries — in particular_clck (recognising returning visitors, lifetime 1 year) and _clsk (grouping several page views into one session, lifetime 1 day). Details on the processing are given in section 10.

Should further consent-requiring services be integrated in the future (e.g. Google Analytics, embedded videos), the banner will appear with corresponding categories. Those scripts too will not be loaded before your consent.

10 · Web Analytics — Microsoft Clarity

We use Microsoft Clarity for statistical analysis of how this website is used. Clarity generates heatmaps and session replays that let us understand how visitors interact with our pages — where they click, how far they scroll, and where they may struggle. The analysis is used solely to improve usability.

Provider: Microsoft Ireland Operations Limited (EU controller), One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland — Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, USA.
Data processed: mouse movements, scroll behaviour, clicks, anonymised inputs, browser and device information, truncated IP address, time on page, referrer URL.
Legal basis: Art. 6 (1) (a) GDPR (consent) in conjunction with § 25 (1) TDDDG.
Third-country transfer: Microsoft also processes data in the USA. Microsoft is certified under the EU-US Data Privacy Framework (adequacy decision of the EU Commission of 10 July 2023); EU Standard Contractual Clauses additionally apply.
Retention: according to Microsoft, up to 1 year.

Clarity is loaded only with your consent via our cookie banner. Without consent, the script is not executed and no data is transmitted to Microsoft. You can withdraw your consent at any time with effect for the future — via theCookie Settings link in the page footer. The cookie banner will then reappear so you can make a new choice.

More information:Microsoft Privacy Statement·Clarity Cookie Consent docs

11 · Social Media Presences

We maintain profiles on the social networks listed below to communicate with users active there and to provide information about us. When you visit these profiles, data is collected and processed by the platform operators. We have no influence over this. Cookies are typically set, usage profiles created, and data may be transferred to third countries (in particular the USA).

Legal basis: Art. 6 (1) (f) GDPR (legitimate interest in public presence and communication). Where consent has been given to the platform operator, additionally Art. 6 (1) (a) GDPR.

Instagram & Facebook

Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.Facebook privacy·Instagram privacy

For our Facebook Page we are jointly responsible with Meta for the collection (but not the further processing) of Page Insights data — seePage Controller Addendum.

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.Google privacy

TikTok

TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland.TikTok privacy

LinkedIn

LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.LinkedIn privacy·Opt-out

We recommend exercising data subject rights (access, deletion, etc.) directly with the respective platform provider, as only they have full access to user data.

12 · Embedded Third-Party Content

Web fonts (Ubuntu, Source Sans 3) are served locally from our own server. No third-party sources such as Google Fonts, Google Maps, YouTube videos or similar are embedded on this website.

Should this change, prior consent (two-click solution) will be obtained and this policy updated accordingly.

13 · Data Subject Rights

You have the following rights under the GDPR:

  • Access to your processed data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure and restriction of processing (Art. 17, 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing based on legitimate interests (Art. 21 GDPR)
  • Withdrawal of consent with effect for the future
  • Complaint to a supervisory authority (Art. 77 GDPR) — the responsible authority for us is the Hessian Commissioner for Data Protection and Freedom of Information

To exercise your rights, an informal message tooffice@5vision.gmbhis sufficient.

14 · Changes to this Policy

We update this policy whenever changes to our data processing require it. The current status is shown at the top of this page.

See also our legal notice. In case of doubt, theGerman privacy policyis the legally binding version.